Live operational proofBuilt for plumbing contractors

Every fixture remembersits own history.

PipeRelay turns water heaters, backflows, sewer lines and service agreements into asset files — age, warranty, maintenance and replacement windows included.

How it works
Asset Memory
Camera inspection reports
Water heater lifecycle
Live workflow · real vertical context
System online
Mission Control
Live case
High priority
Hi, water is coming out from under my kitchen sink really fast. Tampa area.
I've recorded the active leak. What is the service address?
1427 Palmetto Ave.
ASSET MEMORY · PROPERTY MATCHED
Rheem water heater · installed 2016
Last flush: 2024 · out of warranty
Replacement window: open
Active leak recorded. The contact and property history were shared with the service team; they will reach out as soon as they are available.
Case signal
Evidence attached
Next action ready
01
Every fixture
age, warranty & history remembered
02
Every inspection
a customer-ready camera report
03
Every call
answered in seconds, day or night
Killer feature spotlight

The part a generic chatbot cannot fake.

Generic bots answer. PipeRelay AI builds the operating record while the conversation is still happening.

01
01 · Killer feature spotlight

Asset Memory

Every water heater, backflow and sewer line keeps age, warranty, last service and replacement window on file.

Asset Memory
Camera inspection reports
Water heater lifecycle
02

Camera inspection reports

Turn sewer camera findings into timestamped, customer-ready reports without rebuilding the job from scratch.

03

Water heater lifecycle

Track install date, warranty, flush history and replacement timing before the emergency call.

04

Service agreement cadence

Backflow, softener, flush and preventive visits stay on schedule by property and asset.

Proof, not promises

The report your customer forwards.

Sewer camera findings become a timestamped, shareable report — the document your customer sends to their spouse, landlord or insurer. No retyping, no lost photos.

What happens before your team opens the case
01The first message is classified with vertical-specific context.
02The right asset, property or claim record is updated automatically.
03A customer-ready proof artifact is produced from real operational fields.
Operational artifact
Customer-ready
Camera Inspection Report
1427 Palmetto Ave · shared link
Line segment 0–18 ft
Clear
Segment 18–24 ft
Photo attached
Root intrusion
Segment 24–40 ft
Standing water
Bellied pipe
Recommendation
Spot repair · estimate attached
Generated from the live case record
How it works

From first message to a structured team handoff.

01
Instant reply
Every inbound call gets a fast, structured reply — day or night.
02
AI triage
Emergency, urgent, or routine — severity scored in seconds.
03
Hot alert
High-urgency calls flagged immediately with context for a human decision.
04
Team handoff
Contact, priority and case context are shared so the service team can confirm availability.
For plumbing contractors

Every call handled the right way.

Built for plumbing contractors — not a generic chatbot
Uses your existing business WhatsApp number
Separates emergencies from routine calls in seconds
Asset files for heaters, backflows and sewer lines
Camera inspection reports attached to the right job
Service agreement cadence by property
Isolated AI runtime — your system, not shared infrastructure
Without a system

Calls leak every day

  • · Slow first response — competitor answers first
  • · No triage — emergency and routine treated the same
  • · No follow-up — warm leads go cold
  • · Manual handoff — context gets lost
  • · Owner blind — no urgency visibility
With PipeRelay AI

Every call captured and handed off

  • Instant reply — first to respond wins
  • Severity triage — high-priority cases flagged in seconds
  • Automated follow-up — no lead goes cold
  • Structured handoff — contact + case context shared
  • Mission Control — every case live
Interactive ROI preview

See the revenue case in under a minute.

Adjust to your operation — even modest recovery rates compound fast.

Monthly inbound calls80
Outside business hours (%)45
Recovery rate with fast response (%)25
Average ticket ($)850
Close rate on recovered calls (%)22
After-hours calls / mo
36
Recovered leads
9.0
Additional jobs / mo
2.0
Illustrative revenue / mo
$1,683
Illustrative annual upside
$20,196

Recovering even a modest fraction of missed calls compounds significantly over 12 months.

Offer structure

Start with a paid 14-day pilot.

The Pilot is a paid proof of value — not a free trial. Core: $449 setup + $149/mo. Pro: $749 setup + $249/mo.

Pilot
$199
14-day paid proof of value. 14 days live. Starts after go-live.
Most popular
Core
$449 setup + $149/mo
Full production. 2 seats. First month billed with setup.
Pro
$749 setup + $249/mo
5 seats + extra seats at $49/seat/mo. Priority support.
What is included in every plan
One isolated AI runtime — your system, not shared
Intake, triage and automated follow-up 24/7
Hot call alert with urgency summary
Coordinated team handoff via WhatsApp
Mission Control dashboard — real-time visibility
Pairing support using your business WhatsApp number
Pro: 5 seats + $49/seat/mo extra · advanced analytics · priority review
Built for the needs of
Built for the needs of PHCC, IAPMO, Roto-Rooter and Mr. Rooter operations — and independent plumbing shops.
PHCCIAPMORoto-RooterMr. Rooter
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FAQ

Objections handled with clarity.

When does the 14-day Pilot start?

The $199 Pilot starts the implementation process (~14 days). The Pilot period begins after go-live on your WhatsApp number.

How does Core billing work?

Core is billed as setup ($449) plus the first monthly charge ($149) together at purchase. Subsequent months are $149/mo.

Does PipeRelay AI include the WhatsApp number?

No. You provide your existing business WhatsApp number. We handle pairing during implementation. The number stays yours.

Does it work 24/7 or only after hours?

24/7 — not just after hours. It handles inbound requests, triages severity, flags high-priority cases, shares the context with your team, and follows up automatically.

How is Pro different from Core?

Core: 2 seats, no extras. Pro: 5 seats + extra seats at $49/seat/mo (up to 5 additional). Pro also includes priority review and advanced analytics.

Ready to start?

Start the 14-day pilot for your operation.

A WhatsApp-based intake system for plumbing contractors who want every inbound call captured, triaged, handed off, and followed up.

Best next step
Start with the pilot

Core: $449 setup + $149/mo · Pro: $749 setup + $249/mo

Pilot offer
$199 — 14 days